Refund policy

For standard, non-personalised prints ordered online, you can notify us that you wish to cancel within 14 days after the day you receive your goods. You then have 14 days to send them back. You do not need to give a reason.

Email lisa@littledeaninteriors.com with your order number and decision to cancel, or write to Littledean Interiors Ltd at the registered office shown in our Contact Information policy. We provide return instructions and the return address by email. Contacting us for instructions does not remove or shorten your cancellation rights.

For change-of-mind returns, you pay the direct return postage cost. Please package the goods securely. We may deduct for diminished value caused by handling beyond what is necessary to inspect them.

We refund the goods and any standard outbound delivery charge within 14 days of receiving the goods or evidence that you have returned them, whichever is earlier. Refunds use the original payment method, without an additional refund fee.

If goods are faulty, damaged or do not match their description, contact us. We will provide the remedies required by law and cover reasonable return costs where applicable. Nothing in this policy limits your statutory rights.

Standard prints produced after ordering are covered by the above policy. No personalised products are included in this launch.

Suggested cancellation message: “I wish to cancel order [number], ordered on [date] and received on [date]. My name is [name] and my address is [address].”